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Frequently asked questions
How can i checkout if i don't have a PayPal account?
How can I return my item?
Please contact us through the contact form in the navigation bar.
I've not received my order, what do I do?
Please contact us and we will resolve this issue for you. However, please note that after you have placed your order, you must report its non-arrival within 40 days to be eligible for a new item or a refund.
Can I securely order through any mobile device?
Yes, our website has a 128-bit SSL certificate and orders are processed through secure PayPal checkout.
Can I modify or adjust my order?
Yes, contact us within 1 hour of placing an order to cancel it and re-order.
How fast do you ship out the orders?
We will ship out your order within 5 days.
Where do you ship from?
We ship from various states of USA.
Why did I receive my products in separate packages?
Your products may have been shipped from different warehouses.
Can I return a product if i received it damaged/ different from the product photo?
Yes, but you have to contact our customer service with necessary proof to lead you through the process.
Can I become your brand ambassador?
Yes, please contact us on our Official instagram (link at the bottom of our site).